Enhancing Every Step of the Customer Experience
Get Immediate Updates
Wave goodbye to doubt because Cigo offers fast alerts and up-to-date details, so customers aren't left in the dark about when their deliveries will arrive.
Streamlined Customer Reviews
With Cigo's simple and intuitive review system, giving feedback becomes effortless for customers, improving service quality with each piece of feedback obtained.
Log Proof of Delivery In-App
Cigo provides advanced, fluid communication tools crafted to improve interaction between customers and delivery staff for optimal coordination.
Impress Customers with White-Labeled Live Delivery Tracking
Deliver the outstanding service your customers merit with a tailored live tracking system by Cigo that keeps them in the loop and engaged throughout the entire process.
Capture Customer Sentiments with SMS/Email Reviews
Acquire instant understanding of your customers' contentment with Cigo's smooth feedback system, which solicits reviews through SMS or email once delivery is completed.
Empower Social Advocacy with Shareable Delivery Experiences
Utilize the power of social proof by making it easy for customers to broadcast their positive delivery experiences on social platforms with Cigo, thus extending your brand's influence and standing.
Prompt Incident Alert System
Keep on top of problems with Cigo’s incident report function that alerts you immediately when a delivery issue arises, enabling quick resolution and customer communication.
Immediate Incident Notifications for Rapid Resolution
Get immediate notifications about delivery incidents with Cigo, allowing you to promptly provide solutions and preserve customer happiness.
Unified Brand Presence in Delivery
Maintain a uniform brand presence throughout the delivery process with Cigo, creating a dependable identity that builds customer loyalty and trust.
Boost Online Customer Review Volume:
Encourage more customer engagement and a higher quantity of online reviews, enhancing your business's visibility and credibility.
Decrease in Missed Delivery Windows:
Implement strategies that significantly reduce instances of customers not being present during scheduled delivery times, improving operational efficiency and customer satisfaction.